Managing Your Event
Event overview & dashboard
Event Management
This section covers the core day-to-day management tools every organizer needs: your team permissions and roles, box office rentals, event guidelines,...
👁🗨 Event Overview
From sales information to check-in information, your Event Overview will tell you what you need to know about your event when you need to know it. By ...
👀 Details
The Details tab of your event overview provides a quick overview of your events details: event name, location, date/time, URL and other related info...
💲Sales Info
The Sales tab of your event overview provides valuable summary data about your event all in one place. The Sales tab provides you insight on your ev...
🎫 Tickets
Slightly different from the order tab, the Tickets tab lists each ticket purchased individually instead of grouped together like the orders tab. Sea...
❓ Custom Questions
Every event is unique, having different needs and sometimes requiring more information from your ticket buyers. The Ticketing Co. allows you to get th...
🗺 Heatmap
Quick answer: The Heatmap tab plots every purchase by billing ZIP code on a live map. Denser clusters mean more buyers from that area. Use it to chec...
Partners & guidelines
Box Office Rentals
Quick answer: Submit a rental request from the Box Office Rentals tab. The team confirms availability, sends a quote and rental agreement, then coo...
Setting Up Event Guidelines
Quick answer: Add guidelines in Event Editor, then Settings and More . They appear on your event page and at checkout, where buyers must acknowledge...
Promote your event
💸 Discounts
Quick answer: Create codes at organization level (Dashboard, Events, Discounts) to reuse across events, or at event level via Promo Links. Type a...
🔗 Promo Links
Quick answer: Promo Links are trackable URLs, one per person or channel, under Marketing inside the event. Each one reports clicks, orders, ticket va...
🔔 Notifications
Quick answer: Automated sales reports to any address on a daily, weekly or monthly schedule. Set them up in the Notifications tab under Marketing. We...
Event day
👥 Guest List
Quick answer: Guest List sits under Day of Show. Add guests one at a time or by CSV before the event, or from the app at the door. Door staff check t...
✅ Check-Ins
As you are aware already, The Ticketing Co. offers a scanner/check-in app for both iOS and Android (you can find the links and information here: http...