ARTICLE 4 - How Referrals Work

A referral is any event organizer, promoter, venue, or event creator who joins The Ticketing Co. because of your introduction. There are two main ways a referral can be credited to you:

When an organizer signs up through your personalized referral link, the system automatically attributes that sign-up to you.
This covers situations such as:

• You send your link directly to an organizer

• You post it on social media and someone signs up

• Someone shares your link on your behalf

If they use your link → you get credit.

You can introduce an organizer directly to our team by:

• Sending an email introduction

• Tagging us in a joint message

• Connecting us on Discord or another platform

• Submitting their contact info through an Ambassador form (if applicable)

Once the introduction is made, we take over immediately, handling:

• Outreach & follow-up

• Platform onboarding

• Account setup

• Event configuration

• Customer support

Your role ends at the introduction — we manage everything else.

To protect fairness, certain scenarios cannot be credited:

• Organizers already actively working with our team

• Organizers already in our CRM from previous conversations

• Organizers who signed up independently with no attribution

• Duplicate introductions after a referral is already assigned

If you’re unsure, email us — we always aim to give ambassadors the benefit of the doubt.

Since multiple ambassadors may know the same organizers, we follow clear, fair rules:

1. Introduced the organizer first, or

2. Has their referral link used first during signup

Whichever action happens first determines who gets credit.

Example A — Link Used First
Ambassador A and Ambassador B both know the organizer.
The organizer clicks Ambassador B’s link before Ambassador A makes an introduction →
Ambassador B receives the referral credit.

Example B — Introduction Made First
Ambassador A introduces an organizer by email on Monday.
The organizer clicks Ambassador B’s link on Tuesday →
Ambassador A receives the referral credit.

Example C — Repeated Introductions
If multiple ambassadors try to claim the same organizer:

• We review timestamps

• We check CRM records

• We contact the organizer if necessary

Our goal is always transparency and fairness.

We ensure that referrals are tracked accurately and fairly using:

This automatically tags the organizer at signup and ensures instant attribution.

Our internal CRM assigns:

• The ambassador’s name

• Date of introduction

• Date of signup

• Event activity & revenue

This ensures accuracy throughout the organizer’s lifecycle.

If you introduce someone manually:

• Our team confirms your intro

• Your ambassador profile is tagged

• The referral is attached to you before onboarding begins

This ensures no referral is ever lost due to technical limitations.

We periodically:

• Review active referrals

• Check for duplicate claims

• Validate attribution data

• Confirm correct assignments during payout calculations

You can always trust that tracking is accurate and up-to-date.

You can always contact us at:
📩 tim@theticketing.co

Include:

• Organizer name

• Any screenshots or communication

• Details of your intro or link use

We review every case thoroughly and always choose the most fair and transparent outcome.