🗳 Box Office

Quick answer: Open the event → Box Office → tap + on each tier → Proceed to Checkout → pick Tap to Pay, Terminal, or Pay Manually. Door tickets check in automatically once payment confirms. Requires internet.

The Box Office feature in the app lets you sell tickets to walk-up buyers at the door using a card reader or Tap-to-Pay. All door sales flow through your same dashboard, orders, and payout. No separate reconciliation needed.

Confirm the following before doors open:

• Your event is published and the ticket tiers you want to sell at the door are active in your Event Editor under Tickets.

• Your payment method is ready: Tap-to-Pay is updated in the app, or your Stripe Terminal is connected and fully charged.

• Anyone running the box office is added as a Ticket Scanner.

• You have cell service or Wi-Fi. The box office requires an internet connection to process payments.

Warning If your venue has a poor signal, test your connection before the event starts. If it is unreliable, ask the venue for Wi-Fi credentials ahead of time.

1. Open the app and tap the organization account for the event.

2. Select the event you are working.

3. Tap Box Office.

The box office screen shows your available ticket tiers and prices.

Event Details: Scan / Check-In and Box Office

1. On the Box Office screen, tap the + button next to each ticket tier the buyer wants.

2. Review the order total at the bottom of the screen, then tap Proceed to Checkout.

3. Select your payment method: Tap to Pay (Phone), Tap / Insert (Terminal), or Pay Manually with Card.

4. Complete the payment using the relevant method. See Articles 3 and 4 for details.

Door tickets are automatically checked in once payment is confirmed.

Box Office: tier selection and subtotal

Checkout: payment method selection

Note The Pay Manually with Card option lets buyers enter their card details on screen if contactless payment is not working. Use this as a fallback, not a primary method.